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B-Line Rider Rules of Conduct

This information is also listed in our fixed route system brochure.
Rules ensure safety and comfort for all passengers and the driver.
We ask that riders observe the Rider Rules of Conduct while on the bus.
Some examples of the these rules include, but are not limited to:
  • No eating, drinking or smoking on board.
  • No standing in front of the “standee line” while bus is in motion.
  • No unnecessary conversation with the driver.
  • No abusive, threatening or obscene language or actions.
  • No radios or other sound-generating equipment may be used without headphones aboard the vehicles.
  • No hazardous materials or weapons of any kind shall be brought on board.
  • No animals, except service animals, shall be allowed on board, unless in a secured cage.
  • No unnecessary barking or disruptive service animals.
  • No signs or other materials may be placed on the bus except by transit management.
  • No marking, etching, cutting or damaging the bus in any way.
  • No obstructions are allowed in the aisle.
    • Strollers must be closed while in transport.
  • No illegal activity of any kind will be tolerated while on board the bus.
  • Shoes and shirts required to ride the bus.
Depending on the severity of the violation, the following penalties
may be enforced for riders who violate any of the Rider Rules of Conduct:
  • One (1) violation will result in a verbal warning.
  • Two (2) violations will result in a written warning.
  • Three (3) or more violations will result in suspension of service for a minimum of 30 days.
Note: Riders who engage in physical abuse or cause physical injury to another rider or driver may be subject to immediate and permanent suspension and possible criminal prosecution.
An appeals process allows riders the opportunity to appeal
warnings or suspensions for violations of the Rider Rules of Conduct. 
You may participate in a review by an independent panel. 
To request an appeal,
please write a brief letter stating the reason(s) that you feel our decision was in error
and mail to the following address:

Butte Regional Transit
Attn: Sara Cain, Senior Planner
326 Huss Drive, Suite 150
Chico, CA 95928
If you require assistance with your appeal or would like more information, you may call (530) 809-4616.