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Welcome to B-Line Paratransit

*For all reservations and cancellations call
(530) 342-0221*

Starting March 31, 2020 we will no longer be accepting former versions of our ADA or Dial-A-Ride applications. Please use the forms linked below to avoid delays.
B-Line Paratransit is a shared ride service designed to meet the needs of seniors and persons with qualifying disabilities who are unable to use the B-Line fixed route services.  B-Line offers two types of paratransit services:
1.  ADA PARATRANSIT - Individuals who cannot utilize the fixed route system must receive Americans with Disabilities Act (ADA) certification to utilize  this service.  This certification ensures trips are given priority status.
2.  DIAL-A-RIDE - Dial-a-Ride service is provided only to those riders who are age 70 or older. Current riders who are between the ages of 65-70 will be able to continue to use the service, and will be grandfathered in until they reach the age of 70.  Current riders who are under the age of 65 will continue to use the service until their next renewal period. At that time, if they wish to continue using the Paratransit service, they must be eligible for, and apply under the ADA process. Dial-a-Ride trips will not be given priority status should individuals with ADA certification need the service.

Eligibility Determination Procedures - If you are a new paratransit rider you will need to be registered and certified eligible by B-Line prior to using the service. To register for services, please select the appropriate application below and return it to the B-Line office.  Applications can also be sent to you at your request by calling the B-Line administrative office (530) 809-4616.
Please be aware that the ADA Paratransit application has been revised as of August 8, 2019 to make it easier for you, our rider, to fill out and get back to us. If you have any questions about an older application, or this new one, please give us a call. Applications need to be completely filled out to the best of your ability in order for us to make an accurate eligibility determination.
All applications must be signed by the applicant or their Power of Attorney. Applications signed by any other party will not be processed.
For Dial-A-Ride, the signature field is on the bottom of the page. 
For ADA Paratransit, there needs to be a signature on the bottom of page 6 of the application, and page 3 of the HIPAA release.
If you need assistance filling out one of these applications, or have questions on any part of the application, please call the B-Line administrative office (530) 809-4616, option 1.
All forms and procedures are available in alternative texts upon request.
ADA Paratransit Application (revised August 8, 2019) (En español)
Dial-a-Ride Application  (effective July 1, 2014)  
The Paratransit Rider's Guide has all the information needed to use the system, including hours, eligibility requirements and how to schedule a ride.

Fares: One-way fare is $3.50 (same day requests are $5.25), a 2-ride pass is $7.00, and $25 and $50 Value Cards are also available. 
Passes can be purchased at Downtown Chico Transit Center, City of Oroville, Butte County Public Works and the Town of Paradise.
To purchase by mail, click here for an order formBe certain to include a check for payment and a self-addressed, stamped envelope.
Please be aware that if you are traveling in one of our supplemental zones, value cards or cash are the only accepted forms of payment.
Use this Interactive Paratransit Map to determine what zone you're in and what your fare will be for each trip.  (If the Fare Calculator is not working, please clear your Browser Cache.)