ADA Complaint Process
The Butte County Association of Governments (BCAG) and Butte Regional Transit (the B-Line), is dedicated to ensuring that all programs, services, benefits, activities and facilities operated or funded by BCAG and B-Line are fully accessible to and useable by people with disabilities.
All forms and procedures are available in alternative texts upon request.
BCAG/B-Line ADA Title II FTA Notice ADA Grievance Procedures & Complaint ProcessADA Request - Accommodation Barrier Informal ComplaintADA Formal Written Discrimination Complaint FormADA Discrimination Complaint Process BCAG Reasonable Modification Policy & Complaint Form- FTA Online Complaint Form (All Civil Rights Categories)
If you have questions or want more information, contact the ADA Coordinator:
Amy White, ADA Coordinator
326 Huss Drive, Suite 150
Chico, CA 95928
(530) 809-4616 / FAX (530) 879-2444
