All old Genfare fareboxes have been removed from vehicles as of August 2026.

     B-Line Smart Cards and the Token Transit app have replaced paper tickets/passes.
     Old paper tickets/passes with the magnetic stripe will only be accepted until Monday, 8/31/26.
     Old paper tickets/passes can be exchanged for a loaded Smart Card until Monday, 8/31/26.
     Please visit the B-Line Smart Card information page for more details on this transition. (Click here.)

Fixed Route Fares

**Fares can be paid with a B-Line Smart Card, the Token Transit Mobile App, paper cards that have the required QR code or cash.**

Fixed Route fares effective as of 1/1/2025. All purchases are final. No change or refunds given by drivers. 

Fare Types / Fareboxes / Validators

Local Service fare is paid if you're in one city (i.e. Oroville, Chico, Gridley/Biggs, or the Paradise/Magalia area) and your trip will stay in that city.

Regional Service fare is paid if you are going from one city to another. A paid local fare can be UPGRADED to a regional fare by paying the difference. Regular upgrade adds $1.00. Discount upgrade adds $0.50.

Discount fare is applied by demonstrating eligibility. Scroll to the "Discount Fare Eligibility & Information" section below for more information. 

Fareboxes accepting cash are only available on fixed route vehicles and PLUS Local vehicles. 

Token Transit validators are available on all fixed route and PLUS Local vehicles. Tap your phone or smart card right onto the device. Because FLEX and PLUS Regional use pre-paid fares, validators are not placed on vehicles used for those services. 

Transfers on B-Line Fixed Route

B-Line Smart Cards and fares loaded into the Token Transit mobile app provide an automatic transfer at the time a code is scanned to start your trip. No transfers are given for customers paying a fare with cash.

Local pass activation transfers are valid for 60 minutes. Regional pass activation transfers are valid for 120 minutes.

Additionlly, drivers do not accept "verbal" transfers. 

Click on the B-Line Transfer Policy page for more information: B-Line Transfer Policy

FLEX Fares (Paradise/Magalia Only)

Please visit the FLEX page for FLEX fare and service information. FLEX rides are scheduled and paid for in the Rides On Demand app or paid for via Token Transit. Fare is $2 per person per trip. A 30-day pass is available ($80) that covers FLEX, Regional and Local fares system-wide. Call Customer Service at (530) 342-0221 if you need additional assistance with FLEX. 

PLUS Local Fares (ADA Paratransit / Dial-A-Ride)

Click here for more information on B-Line PLUS (Paratransit / Dial-A-Ride) services and eligibility.

To estimate a fare for PLUS Local service, use the Interactive Paratransit Fare Zone Map (Fare Estimator)

PLUS Local vehicles are equipped with fareboxes and will accept:

• Token Transit Mobile Payment
• B-Line Smart Cards
• Pre-paid fare when scheduling via Rides On Demand or Passenger Portal
• Cash (Bills and Coins - Exact Change Only!)

Call (530) 342-0221 to ask about transferring old fare to a new Smart Card or the Token Transit app. 

PLUS Regional Fares (Medical Trips Only)

Please visit the PLUS Regional page for more information. (Click here.)
Note: PLUS Regional trips are prepaid only and must be scheduled by calling in and speaking to our office directly at 530-342-022. Passengers must register with B-Line prior to their first trip. 

Purchasing Tickets & Passes

B-Line provides three easy ways to pay your fare!

1)     Token Transit Mobile Payment App 
          Use this Token Transit Mobile Payment link or
          this B-Line Token Transit Portal link. 

2)     B-Line Smart Cards
         Read all about the transition to B-Line Smart Cards. (Click here.)
         Use the Smart Card Look-up Page to add fares/passes to an existing smart card
              with a "C" code. (Click here.)
         You can transfer current paper fare and passes to a Smart Card starting now!

3)    Cash Onboard
         Cash is always accepted on board B-Line vehicles or at the payment outlets listed
         below. Transfers are not issued for fares paid with cash. Exact change is required when paying on board. 

Purchasing Outlets & Payment Options

Fixed Route, PLUS and FLEX products can be purchased at the following locations.

 All Genfare fareboxes have been removed as of August 2026. The last day to exchange old "paper" passes for current payment methods is MONDAY, AUGUST 31, 2026.

Please visit the B-Line Smart Card information page for  more details on this transition. (Click here.)

Mail/Phone/Email/Fax Orders & Bulk Ticket Purchases

Please use the following form for ordering or loading Smart Cards by mail, phone or email. To find out more about the processes for ordering fares by mail or phone or for the bulk sales/agency ordering process, please call (530) 809-4616 Ext.1 or email acarriere@bcag.org. 

B-Line Mail/Phone/Email/Fax Order Form - May 2026

Note: Beginning in September 2026, there will be a fee for issuing a new or replacement Smart Card regardless if a fare/pass is added at the time of issuance. Old fares/passes can be transferred to a new Smart Card free of charge until 8/31/26.

Credit/Debit card transactions are secured by CompliAssure.

Discount Fare Eligibility & Information

Discount fare is applied by presenting one of the following items to the bus driver at time of boarding.

Youth (Ages 6 - 18) / Seniors (Age 65+) Verification:

• B-Line Discount Fare ID Card
• Government Issued ID showing picture and birthdate (Youth or Senior)
• School Issued ID Card (Youth)
• Medi-Care Card (Senior)

Veteran’s Based Verification:

• B-Line Discount Fare ID Card
• Valid Veteran's ID  

Disability Verification:

• B-Line Discount Fare ID Card
• Disabled Status Card/Document from another Transit Agency

Note: Obvious physical impairments do not need verification (i.e., paraplegics, amputees)

B-Line Discount Fare ID Card

The B-Line Discount Fare ID Card is the best way to provide eligibility proof when boarding. A photo is required to create the card. Applications can be accepted in person at the Chico Transit Center and at the BCAG office, at which time a photo of the applicant will be taken. For mailed applications, a clear head-shot photo must be sent at the same time.

There is a $3.00 fee for the card and it must be renewed every five (5) years.

Click this link to print or download the Discount Fare Card Application and instructions: Discount Fare Card Application

Discount Fare Card Application (May 2026)

For more information, call (530) 809-4616 Ext. 1 or email acarriere@bcag.org.

*NOTE: Discount fares only apply to fixed route services. There are no discounts available for PLUS or FLEX services. 

Pass & Fare Programs

B-Line DOES NOT offer any direct discount pass or fare programs other than the discounted fares listed above.

Some area organizations and agencies offer specific options for their employees, students, customers or clients. To find out if your agency or employer offers a program, please contact your supervisor, management team, HR department or program coordinator/contact.

Check out the links to the following organizations for more information about the programs they offer.

• Chico State (students, faculty and staff) - (530) 898-3904
• Butte College - (530) 895-2361 or (530) 895-2352
• Downtown Chico Employees - (530) 879-7300