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Contact B-Line

Questions about schedules, routes, or lost and found items?

  • Call (530) 342-0221 & Select Option #1
  • Send an email to: info@bcag.org

Have a compliment, comment or concern? Get in touch online!

B-Line service alerts and events: Facebook / Instagram / X (Twitter)

BCAG/B-Line quarterly newsletter email: Sign Up to Stay In Touch!

B-Line Customer Service - Phone Hours:

  • Monday-Friday 6 a.m. - 10 p.m.
  • Saturday/Sunday 8 a.m. - 6 p.m.

B-Line Customer Service Office - Location & Hours:

  • 326 Huss Drive, Suite #125, Chico, CA, 95928
  • Monday - Friday
  • 8:00 a.m. - 5:00 p.m.
  • Fares and passes can be purchased at this location.

Chico Transit Center Kiosk - Location & Hours:

  • Corner of W. 2nd & Salem Streets in Chico (across from Chico State)
  • Monday - Friday
  • 8:30 a.m. - 12:00 p.m. and 12:30 p.m. - 5:00 p.m.
  • Fares and passes can be purchased at this location.

For administrative processes, regional transportation projects/plans or Board of Directors questions, contact the Butte County Association of Governments (BCAG).

  • By phone: (530) 809-4616
  • By mail or in person: 326 Huss Drive, Suite #150, Chico, CA 95928
  • Office hours:  Monday - Friday, 9 a.m. to 3 p.m., excluding holidays
  • Current BCAG/B-Line project opportunities (RFPs, etc.): BCAG RFPs
  • BCAG Board of Directors: Board Information & Meeting Agendas

BCAG/BRT/B-Line is an Equal Opportunity Employer.

Public Information Request / FOIA