B-Line Rider Policies

B-Line Rider Rules of Conduct

Click this link here to view or download a PDF version.

This information was updated February 2024.

Safety is a top priority for Butte Regional Transit. All passengers must observe the Butte Regional Transit Rider Rules of Conduct and all applicable state and federal regulations.

  • Smoking, eating, or drinking; and loud disturbances are prohibited (California Penal Code § 640).
  • Assaulting a transit passenger or driver is a crime punishable by imprisonment, a fine up to $10,000, or both (California Penal Code § 243.3).
  • Federal law requires that priority seats be made available to persons with disabilities and seniors.
  • It is against state law to evade payment of bus fare or misuse transfers, passes, or tickets to avoid fare payment (California Penal Code § 640).
  • Violence, verbal or physical abuse, vandalism, engaging in boisterous or unruly behavior, or any illegal activity directed at a transit passenger or driver is prohibited.
  • Firearms, ammunition, and other dangerous weapons as defined by state law are prohibited (California Penal Code § 171.7).

Penalties may be enforced by Butte Regional Transit for riders that violate the Rider Rules of Conduct and/or applicable state and federal regulations. This may include a term of suspension or permanent expulsion from riding Butte Regional Transit.

Appeals:

To request an appeal, please provide a brief letter stating the reason(s) you feel your suspension was made in error to the following mailing address:

B-Line
ATTN: Suspension Appeals 
326 Huss Drive, Suite 150
Chico, CA 95928

If you require assistance with your appeal, please call 530-809-4616.

B-Line Mobility Aid Policy

B-Line Mobility Aid Policy

The current version of the Mobility Aid Policy was approved on 8/27/26. It provides procedures and actions that are allowed for those that use B-Line fixed route service with an ADA approved mobility aid or a non-ADA approved mobility device, such as a stroller or electric bicycle. These policy rules are also posted on each bus. 

As always, B-Line passengers are expected to follow guidence and instruction from any B-Line driver, whether vehicles are in motion or not. Please call (530) 342-0221 with any questions or for more information.